Have a question, need help with your account, or want to talk about your Tech Concierge audit? We're a real team, not a support bot — reach out and a person will get back to you.
Email: support@eternalos.co
Response time: Within 1–2 business days. If you're waiting on your Tech Concierge audit specifically, our team will reach out directly if we have questions during your 24–48 hour turnaround — no need to follow up unless it's been longer than that.
For refund requests: Email us at the address above with your account email and the words “refund request” in the subject. Per our 14-day guarantee, no explanation needed — see our Terms for details.